GetCloser
to your customers
Our unique self-service customer engagement tool for Water Utilities of any size enables customer interaction across the whole business - with mass usable data by water appliance, integrated to social media, fixed pricing, hosted or API integration solution, and more.
Join 500,000 people worldwide
who have used our water-fit technology
For more information get in touch
Test postcode: T35TE
Join the forward-thinking Water Utilities
which already use GetWaterFit
Built specifically for Water Utilities
Proven and reliable
Since 2007, we’ve supported UK Water Utilities with world-beating standards of client service and customer engagement. Since 2016, more than 500,000 customers have completed our water-fit technology.
About usReduce costs to serve
GetWaterFit helps lower your costs in the short and long term, by identifying leakage, migrating customers to online billing, providing targeted and meaningful marketing, and much more.
Take a tourSecurity & Compliance
We’ve been ISO27001 accredited since 2013, and are PCI-DSS and GDPR compliant. We keep your data protected within country-housed data centres, and we only access anonymised data for analysis and marketing.
Legal & SecurityPricing is fixed
We charge a fixed monthly fee, which reflects the size of your customer base. We keep it simple and transparent so there’s no billing surprises. Additional charges for optional API integration and video consultation modules.
Compare all featuresSimple, fixed pricing with no surprises
Get in touch to discuss with our Client Servicing Team - contact us
PRO
£125/month*
1000 uses
*Taxes and overages may apply
GET IN TOUCH
Bespoke Branding
Email & App notifications
Territory-wide leaderboards
Real time analytics (1 user)
Data ownership & security
Client service ticket support
Hosted website
Video Consultation module
PRIME
£799/month*
3000 uses
*Taxes and overages may apply
GET IN TOUCHBespoke Branding
Email & App notifications
Territory-wide leaderboards
Real time analytics (1 user)
Data ownership & security
Client service ticket support
API Website integration
Video Consultation module
PLUS
£3000/month*
7500 uses
*Taxes and overages may apply
GET IN TOUCHBespoke Branding
Email & App notifications
Territory-wide leaderboards
Real time analytics (1 user)
Data ownership & security
Client service ticket support
API Web & MyAccount integration
Video Consultation module
PREMIUM
£4499/month*
Unlimited uses
*Taxes may apply
GET IN TOUCHBespoke Branding
Email & App notifications
Territory-wide leaderboards
Real time analytics (1 user)
Data ownership & security
Client service ticket support
Hosted website
Video Consultation module
Engage your customers
Customers discover their water habits by appliance and behaviour through an interactive survey.
A broad ecosystem
Through tailored information providing the means to understand and control their water use by fixture and behaviour, the platform will empower your customers to change the way they view, access and interact with your business.
User displayA gamified experience
Incentivised challenges encourage your customers to save water step by step, while rewards and social media-driven leaderboards, accessible via website or the mobile app, motivate your customers to return to their portals time and again.
Seamless integration
Choose to embed GetWaterFit into your website via API technology, without impacting the integrity of your website architecture. Requires minimal IT resource. Integration improves customer experience, encourages dialogue and provides an immediate explanation to metered bills.
Stay ahead with invaluable data
You’ll have instant access to rich customer information at a highly granular level in real time, to inform every aspect of your strategy – from identifying leakage hotspots to targeting specific customer segments by type, location or habits.
DashboardAccess real-time customer data on your dashboard
Customer profiles
Get valuable insights into your customers
Appliance profiles
Analyse customer usage and habits by appliance
Leaks
Understand the true scale of household plumbing leaks
Customer engagement
See the immediate results of marketing campaigns
Get in touch
We're here to help
Support
Already a customer? If you're encountering a technical or payment issue, our customer services team will be happy to assist you.
Contact supportAbout GetWaterFit
Since 2007, we’ve been on an amazing digital journey to support Water Utilities around the world, helping millions of customers use less water at home.
We’re now revolutionising the way Water Utilities engage and interact with their customers. By bringing water efficiency into the digital world GetWaterFit is enabling every size of Water Utility - from small town municipalities to guardians of large conurbations - to get their customers individually involved with their water use, and through their personalised portals, with every part of your business.
We understand how Water Utilities operate. So we’ve tailored our proposition to simplify the decision process: low cost, fixed pricing, usable data, legal templates and data security that’s second to none.
We’ve brought together an amazing, motivated group of people who are driven by a passion for saving water and protecting our planet.
We’re disruptors of the market, not people’s lives. We’re changing how the world views water, through information they can understand and can act upon - without ever disrupting their day.
More than 500,000 customers
have used our water-fit technology since 2016
Legal & Security
Legal
- Terms of Use
- Privacy Policy
- End User License Agreement (EULA)
- Data Processing Agreement
- Software License Agreement
Security
- Information Security
- Information Security & Technical FAQs
- Certifications
- GDPR
- Service Level Agreement
All documents available on request.
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